We do not offer refunds and all sales are final.
We only replace items if they are defective or damaged. To be eligible for an exchange, your item must be unused and in the same condition that you received it. If you need to exchange it for the same item, send us an email at email@example.com within 10 days of delivery and send your item to 28 E 73rd St, New York, New York US 10021.
Once your return is received and inspected, we will send you an email to notify you that we have received your item.
If you receive an item and it does not fit properly, send an email to firstname.lastname@example.org within 10 days of delivery. We offer free alterations for certain items.
To return your product, you should mail your product to 28 E 73rd St, New York, New York US 10021.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.